NATIONAL FEDERATION OF GÎTES DE FRANCE BOOKING CONTRACT BED AND BREAKFAST GENERAL SALES CONDITION. Section 1 : This agreement is intended for the exclusive use of the booking of stays in bed and breakfast approved by departmental or interdepartmental antenna having territorial jurisdiction on behalf of the Federation Nationale des Gîte de France. In no case the National Federation of the Gîtes de France cannot be held liable in the event of use of its contracts by third parties or non-tourism purposes. The best home will be reserved for our guests. The owner undertakes to personally ensure their home with all the desirable attention to facilitate their stay and the knowledge of the region. Article 2 -length of stay: the client signing the present contract concluded for a fixed term may not under any circumstances avail themselves of a any right to the maintains places. Article 3 -conclusion of the contract: the booking becomes effective once the client has been send to the owner a deposit of 25% of the total amount of the price of the stay with a minimum of one night per successful room and a copy of the contract signed before the date printed on the front. The second copy of the contract is to be retained by the client. The prices are all charges included excluding tourist tax. Article 4 -absence of withdrawal: for bookings made by mail, phone or internet, the tenant does not benefit from the withdrawal period, and this in accordance with article L121-20-4 of the code of consumption relative to benefits of hosting services provided on a date or at a specific frequency. Article 5 -cancellation by the customer: any cancellation must be notified by letter, email or fax addressed to the owner. a) cancellation before the start of the stay: If the cancellation occurs more than 24 hours before the beginning of the stay, the deposit remains acquired to the owner. If the cancellation occurs less than 24 hours before the beginning of stay, the deposit remains acquired to the owner which will also require the payment of the balance of the price of the séjour(repas éventuels inclus). (b) if the client do not manifest before 7 p.m. the day of beginning of the stay, this contract becomes void and the owner may dispose of its guest rooms. The deposit remains acquired to the owner who reserves the right to claim the balance of the price of the stay. (c) in the case of shortened stay, the price corresponding to the initial stay remains fully committed to the owner. Unconsumed supplementary benefits will be reimbursed. Article 6 -cancellation by the owner: when before the beginning of the stay, the owner cancels this stay, he must inform the client by registered letter with acknowledgement of receipt. The customer without prejudice to claims for compensation of the damages eventually suffered, will be refunded immediately of the sums paid. He will also receive compensation at least equal to the penalty that he would have supported if the cancellation had been its done to this date. Article 7 -arrival: the client must be presented on the day mentioned hours on this contract and accurate. In case of late or delayed arrival, the client must notify the owner. Article 8 -payment of the balance: the balance has to be paid upon arrival at the owner. Consumption and additional benefits not mentioned in this contract will be payable at the end of stay to the owner. Article 9 -tourist tax: the tax is a local tax that the customer must pay to the owner that the reverse to the Exchequer. Article 10 -use of the premises: the customer shall respect the peaceful character of the places and make use according to their intended purpose. It is committed to making the rooms in good condition. Article 11 -capacity: this contract is established for a specific number of people. If the number of customers exceeds this number, the owner is able to refuse the additional customers. This refusal may in no case be considered as a modification or a breach of the contract at the initiative of the owner, so that in case of departure of a number of customers than those denied, no refund can be considered. Article 12 -Pets are not allowed inside the clos of the stones rougesEn cases of non-compliance with this clause by the client, the owner may refuse animals. This refusal may in no case be considered as a modification or a breach of contract on the initiative of the owner, so that in the event of departure from the client, no refund can be considered. Article 13 - disputes: any claim relating to the condition of the sites shall be submitted to the departmental branch of the Gîtes de France within three days of the date of the beginning of the stay. Any other claim for a stay must be sent by letter, as soon as possible to the antenna departmental Gîtes de France, competent to issue a proposal for an amicable settlement. In case of persistent disagreement, disputes may be submitted to the service quality of the Federation national des Gîtes de France who will strive to find an amicable settlement. These provisions are without prejudice to any legal action brought by the customer or the owner.